06 Jan 2018

Creating a New Year’s resolution is a tradition to many people. Do you have a New Year’s resolution? Does your business? You’ve probably heard the statistic that most resolutions fail, and they fail pretty quickly! That can be discouraging to hear, but remember, your resolution is personal. Don’t create a resolution based on what someone else wants or expects. To give yourself the ...

06 Jan 2018

Let’s face it. One of the most important aspects of your business is customer service. No matter what you make, what your service is, or how you operate, you have customers. Did you know that about 78% of consumers have bailed on a transaction because of poor customer service? Or that it is 6 times more expensive to acquire a new customer than to keep a current one? If you conside...