06 Jan 2018

Does the word “budget” make you want to hang your head and hide? If so, you may be more like me than you think. Before a few years ago, I’d always hated the word budget, and couldn’t get past the thought of a budget being something that would cause me to suffer in horrible pain. I kind of made things work, and when I say kind of, I mean my money situation wasn’t really working. I cou...

06 Jan 2018

Creating a New Year’s resolution is a tradition to many people. Do you have a New Year’s resolution? Does your business? You’ve probably heard the statistic that most resolutions fail, and they fail pretty quickly! That can be discouraging to hear, but remember, your resolution is personal. Don’t create a resolution based on what someone else wants or expects. To give yourself the ...

06 Jan 2018

Let’s face it. One of the most important aspects of your business is customer service. No matter what you make, what your service is, or how you operate, you have customers. Did you know that about 78% of consumers have bailed on a transaction because of poor customer service? Or that it is 6 times more expensive to acquire a new customer than to keep a current one? If you conside...